Questions? We've got answers

We specialize in website design, brand identity development, and logo design. This includes custom business websites, landing pages, portfolio sites, e-commerce websites, website redesigns, UX optimization, and ongoing maintenance. On the branding side, we offer logo design, brand identity systems, colour palette development, typography selection, brand guidelines, social media branding, and marketing collateral design.

Every project follows four stages: Discovery (we learn about your business, audience, and goals), Strategy (we define the creative direction and visual concept), Design & Build (we craft every detail with precision), and Launch & Support (we launch and provide ongoing support). The exact process is adapted to each project's scope and timeline.

Our website packages start at $1,500 for a landing page, $3,500 for a business starter site, $6,500 for a business pro site, and $9,500+ for e-commerce. Every project is different — contact us for a custom quote tailored to your specific needs. Payment plans are available, typically split 50% upfront and 50% on delivery.

Our logo package starts at $800, Brand Essentials at $2,500, and a Full Brand System at $5,000+. Each tier includes increasing depth — from a standalone logo to a complete visual identity with comprehensive brand guidelines and marketing collateral.

Timelines depend on project scope. Landing pages and logo packages are typically delivered in 1 week. Business websites take 2–6 weeks depending on complexity. Full brand identity systems and e-commerce sites range from 4–8 weeks. We'll give you a clear timeline during the proposal stage and keep you updated throughout.

Yes. Every package includes revision rounds — typically 2–3 for standard packages and unlimited for our Business Pro and Full Brand System tiers. We want you to be completely happy with the final result, and our process is designed to incorporate your feedback at every stage.

We'll ask about your business, your goals, your target audience, any competitors you admire or want to differentiate from, and examples of designs you like. The more context you can provide, the better we can tailor the work to your needs. But don't worry — we'll guide you through this during discovery.

Absolutely. We work remotely with businesses worldwide. All communication happens via email, video calls, and shared project tools — so location is never a barrier. We've partnered with startups, entrepreneurs, and growing businesses across multiple time zones.

We build websites using modern frameworks and technologies — React, static site generation, and performance-optimized hosting. This ensures fast load times, excellent SEO, and a smooth experience for your visitors. For branding work, we use industry-standard design tools and deliver source files in all common formats (AI, EPS, PNG, SVG, PDF).

Yes. We offer website maintenance and support packages to keep your site secure, updated, and performing at its best. For branding clients, we're available for additional collateral, updates to guidelines, and any brand extensions as your business grows.

Definitely. Website redesigns are one of our core services. We'll assess your current site, identify what's working and what isn't, and create a modern, high-performing replacement that preserves your existing content and SEO value while dramatically improving the design and user experience.

Yes. We typically split payments into milestones — 50% to start and 50% on delivery. For larger projects, we can arrange custom payment schedules that work for your budget. We want great design to be accessible, and we're happy to discuss flexible arrangements.

Client satisfaction is our priority. Our process includes multiple checkpoints and revision rounds specifically to ensure the final result meets your expectations. We don't consider a project complete until you're genuinely happy with the outcome. Your success is our success, and we stand behind our work.

Head to our contact page and tell us about your project. We'll get back to you within 24 hours with initial thoughts and a proposal. There's no obligation — the first conversation is about understanding your needs and seeing if we're a good fit. Or email us directly at hello@jonesdigital.co.