Built to be used by everyone.

Jones Digital designs and builds websites for businesses whose customers are everyone. If a site cannot be used by someone with a visual, hearing, motor or cognitive impairment, it is not doing its job — commercially or otherwise.

Accessibility is treated as part of the build rather than a fix applied afterwards. It is one of the reasons we keep our pages simple, high-contrast and fast.

We aim to meet WCAG 2.2 Level AA, the Web Content Accessibility Guidelines published by the W3C. That is the standard referenced by UK public-sector guidance and by the European Accessibility Act, and it is the benchmark we use on every project.

In practice, meeting it means:

• text and interface elements have sufficient colour contrast against their background;
• the entire site can be operated with a keyboard alone, including navigation, forms and interactive components;
• focus states are always visible, so you can see where you are on the page;
• images carry meaningful alternative text, and decorative images are hidden from assistive technology;
• headings follow a logical order and pages are structured semantically;
• forms have properly associated labels, clear errors and no colour-only cues;
• motion and animation respect the operating system's "reduce motion" setting;
• touch targets are large enough to use reliably on a phone.

This website is built to the same standard we would apply to a client's. It uses a semantic heading structure, descriptive link text, accessible form labelling and captcha provision, and visible keyboard focus throughout. Text is set in a single clear typeface at a comfortable size and line height, and body copy is kept at high contrast against its background.

You can resize text using your browser's zoom function without loss of content or functionality, and the layout adapts to narrow screens and to portrait and landscape orientation without horizontal scrolling.

Accessibility is built into our design and development process, not added as an optional extra:

• layouts and components are built from an accessible pattern library rather than created from scratch each time;
• colour choices are checked for contrast at the design stage, before anything is built;
• interactive elements are tested with keyboard navigation and a screen reader;
• pages are checked automatically and then reviewed by a person;
• accessibility fixes found after launch are treated as defects, and are corrected under your project support period rather than charged as new work.

Where a client asks for something that would reduce accessibility — a low-contrast palette, text rendered inside an image, an inaccessible custom control — we will say so and propose an alternative that achieves the same visual intent. If the client still wants it, that becomes a known exception and we will tell them plainly what it costs them.

We are honest about where accessibility is harder to guarantee:

• Third-party embedded content — videos, maps, booking widgets and payment pages supplied by other providers are outside our control and may not meet WCAG 2.2 AA themselves.
• Client-supplied content — documents, PDFs and images provided for publication may not be accessible. We will flag this and, where possible, provide an accessible alternative.
• Client-edited pages — once a client begins editing their own content, headings, alt text and link text can drift. Our handover covers how to avoid this.

We are not aware of any known accessibility failures on this website. If you find one, please tell us.

If you have difficulty using this website, or any website we have built for you, email enquiries@jonesdigital.co or call 01443 565809.

It helps if you can tell us the page, what you were trying to do, and the browser, device or assistive technology you were using — but do not worry if you cannot. We will acknowledge your report within one working day, tell you what we intend to do, and keep you updated until it is resolved.

If you need information from this website in a different format, such as large print or plain text, ask us and we will provide it.

This policy is reviewed at least once a year, and whenever we change how the website or our build process works. The date at the top of this page shows when it was last updated.