What we set, and why.

A cookie is a small text file that a website asks your browser to store. It lets the site remember something about you between pages or between visits — for example, that you are halfway through submitting a form, or that you have already made a choice about optional cookies.

Related technologies do similar jobs: local storage and session storage keep small amounts of data in your browser, and a tracking pixel is a tiny image request that reports that a page was loaded. This policy covers all of them, and we refer to them collectively as cookies.

These are required for the website to work. They cannot be switched off through our cookie banner, because without them the site cannot function — but they do not track you across other websites.

• Consent preference — records whether you accepted or declined optional cookies, so that we do not ask you on every page. Stored in your browser indefinitely, or until you clear it.
• Form protection — when you submit an enquiry, a challenge is used to confirm you are a person rather than a bot. This sets a short-lived cookie or token that is discarded once the form is submitted. Typically lasts minutes.
• Security — set by our host and payment provider to distinguish genuine visitors from automated traffic and to keep checkout pages secure. Short-lived.
• Customer account session — set only if you sign in to view your own orders, so that the site knows who you are for the duration of that visit. Expires when the session ends.

These are optional. They tell us how many people visited, which pages they read and roughly where in the world they came from, so we know what is working and what needs improving.

This website does not currently run any analytics service. We have built the consent controls described in this policy so that when we do add analytics — or any other optional service — it is held until permission is given in the regions that require it, rather than being retrofitted afterwards.

Our analytics provider, once chosen, will be configured to be privacy-conscious: measuring aggregate behaviour rather than individuals, and never selling or sharing data for advertising. It is listed in the live inventory below as soon as it is installed.

A small number of services we use may set their own cookies when they are loaded. Where this happens, they do so under their own privacy policies, and we have listed them here so you know who is involved:

• Website hosting and delivery — serves the pages you request and protects the site from abuse.
• Form protection — verifies that a form submission comes from a person, not a bot.
• Payments — if you buy something from us, our payment provider takes you to a secure hosted checkout page. They set their own cookies there, and we never receive your card details.
• Video hosting — where we embed video, the player may set cookies when you press play. We load players only when you choose to watch, so nothing is set until you interact.

When you first visit this website you will be asked whether you accept optional cookies. If you accept, analytics cookies are set. If you decline, your choice is recorded and no optional cookies are set — the website works exactly the same either way.

You can change or withdraw your decision at any time using the cookie settings link in the footer of every page. Withdrawing consent stops future measurement; it does not affect data already collected in aggregate.

You can also control cookies through your browser settings, where you can view, block or delete them, and set your preferences for individual sites. Blocking strictly necessary cookies will prevent parts of this site — including the enquiry form and checkout — from working properly. Guidance for common browsers is available at aboutcookies.org.

The section below is generated from our live consent inventory, so it always reflects what this site actually sets and who it shares it with. You can change or withdraw your choice at any time using the Cookie settings link in the footer of every page.

We review this policy whenever we add or remove a service that sets cookies, and at least once a year. The date at the top of the page shows when it last changed.

For how cookies fit into the wider picture of how we handle personal information, see our Privacy Policy.