Your privacy is our priority
A clear explanation of what data we collect, why we need it, how we protect it, and the rights you have over your information.
Who We Are
Jones Digital is a digital design agency based in the United Kingdom. For the purposes of UK data protection law, we are the data controller of personal information collected through this website.
This policy applies to information we collect when you visit jonesdigital.co, use our contact forms, or communicate with us about our services.
What Information We Collect
Information You Give Us
When you fill in a contact form on our website, you provide your name, email address, phone number, and details about your project. You choose what to share — we only ask for what we need to respond to your enquiry.
Information We Collect Automatically
When you visit our website, we may automatically collect anonymous analytics data — such as which pages are visited, how long visitors stay, and what type of device they use. This data is aggregated and cannot identify you personally.
Information from Third Parties
We use Cloudflare Turnstile on our contact forms to prevent spam and automated abuse. Cloudflare may process certain technical data to verify that form submissions come from real people.
How We Use Your Information
We use the information we collect only for the following purposes:
To respond to your enquiries and provide quotes for our services
To communicate with you about your project throughout the design process
To improve our website and services based on aggregated analytics
To protect our website from spam, fraud, and abuse
To comply with legal obligations
To send you relevant information about our services — only if you've asked us to
We do not sell, rent, or trade your personal information to third parties. We will not share your data with anyone outside of Jones Digital except as necessary to provide our services or as required by law.
Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy — typically the duration of your project plus a reasonable period for follow-up and legal compliance. Enquiry form data is retained for up to 12 months unless you become a client, in which case it becomes part of our project records.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our forms are protected by CAPTCHA verification, and all data transmission is encrypted via HTTPS.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct any inaccurate or incomplete data.
Right to Erasure
You can ask us to delete your personal data in certain circumstances.
Right to Restrict Processing
You can ask us to limit how we use your data in certain circumstances.
Right to Data Portability
You can ask us to transfer your data to another organisation.
Right to Object
You can object to us processing your data for direct marketing.
To exercise any of these rights, please contact us using the details below. We will respond within one calendar month. There is no charge for these requests unless they are manifestly unfounded or excessive.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has not been handled in accordance with the law.
Contact Us About Your Data
If you have questions about this policy, wish to exercise your data rights, or want to raise a concern about how we handle your information, please contact us:
- Email: hello@jonesdigital.co
- Phone: 07457 405 409
Last updated: June 2026. We may update this policy from time to time to reflect changes in our practices or legal obligations. Changes take effect immediately upon posting to this page.
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